International Shipping

  • Shipping rates are calculated based on the total weight of the products in your order.
  • Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
  • Please allow up to two business days for order processing before shipment.
  • We currently accept international payments through PayPal. A PayPal account may not be required—you can use an eligible credit or debit card through PayPal’s secure checkout.
  • If a shipment is confirmed lost in transit, we will send a replacement at no additional cost.
  • International customers are responsible for all return shipping costs. Prepaid return labels are available only for eligible returns originating within the United States.

Available Shipping Services

  • USPS First-Class Package International Service: Estimated delivery within 3–6 weeks.
  • GlobalPost Standard International: Estimated delivery within 3–6 weeks.
  • USPS Priority Mail International: Estimated delivery within 1–3 weeks.
  • UPS Expedited: Estimated delivery within 3–7 business days.

Delivery times are estimates and may vary depending on the destination, customs processing, carrier operations, weather, holidays, and other circumstances beyond our control.

Contact Us

If you have any questions about international shipping, please contact us:

  • Email: guitartools.usa@gmail.com
  • Phone: +1 (832) 998-9286
    Monday through Friday, 9:00 a.m.–5:00 p.m. Central Time
  • Mailing address:
    Guitar Tools International LLC
    26310 Oak Ridge Dr., Suite 22
    Spring, TX 77380-3777
    United States